Types of insurance in super explained

At NGS Super, we offer 3 types of insurance to members: Life insurance, Total and Permanent Disablement cover and Income Protection. Each type essentially protects you from the same risk: losing your ability to earn an income. The differences are in how you lose your ability to work, and how your cover is paid out.

Life insurance

Life insurance can provide a lump sum if you die or become terminally ill. You need to nominate the beneficiaries of your super account so it’s clear who the lump sum should go to.

Total and Permanent Disablement

Total and Permanent Disablement (TPD) cover can provide a lump sum payment if you’re permanently unable to work due to illness or injury.

Income Protection

Income Protection can provide you with a regular income if you become too sick or injured to work.

Frequently asked questions

How do I get insurance?

After you join NGS, you can either opt in to our default level of insurance (if eligible) or wait until you’re automatically eligible for cover.
You can also apply for tailored cover (Fixed Cover) through Member Online or by completing the Insurance — Increase cover form, once you have an account.

How can I check my insurance?

You can check your insurance through Member Online or by calling us on 1300 133 177. Your insurance details are also on your Annual Statement.

Do I have enough insurance?

You can use our insurance calculator to get an idea of how much cover might suit you. A chat with one of our Super Specialists can also help guide you.

How do I change my insurance cover?

There are various ways to change your insurance cover. You can apply — using a form or through Member Online — for a:

• cover increase
• change from age-based to fixed cover
• change in insurance category (to reduce your premiums)
• cover reduction or cancellation.

Read more about changing your Life and TPD or Income Protection cover.

How do I make an insurance claim?

If you need to make an insurance claim, the first step is to call us on 1300 133 177. Read more about the full claims process.