Privacy statement

This Privacy Statement applies to NGS Super Pty Limited (NGS Super) and NGS Financial Planning Pty Ltd (NGS Financial Planning) (together, NGS). At NGS we take protecting your privacy seriously. As part of our commitment to protect your personal information to the highest standard, we have policies in place that we follow when we manage and use your information.

NGS has adopted this Privacy Statement to ensure we handle personal and sensitive information about you, or anyone authorised by you to act on your behalf responsibly, and that individuals dealing with us are confident that we respect their personal information and do not breach their privacy when handling this information. This Statement explains how we deal with personal information that is collected in order to provide:

• in the case of NGS Super, products and services to members of NGS Super (the Fund); and
• in the case of NGS Financial Planning, financial planning services to its customers, (together, the NGS Services).

NGS is subject to the Australian Privacy Principles (APPs) as required under the Privacy Act 1988 (Cth). We may review and make changes to this Statement from time to time to keep up-to-date with changes in the law, industry or our practices.

If any changes are made, we will manage your personal details in line with the updated Statement.

If you would like a copy of our Privacy Statement, please download a copy via the link below or contact NGS Super’s Privacy Officer on 1300 133 177

Privacy Changes 4 April 2025

At NGS Super we take your privacy seriously. We have restructured our Privacy Policy to make it clearer for you to understand the data we have, how we use it, and your options. We would like to highlight the following changes:

• Consolidated NGS Super and NGS Super Financial Planning Privacy Policies into a single document.
• Combined the NGS Super and NGS Super Financial Planning Privacy Collection Statements.
• Clarified how your information may be used to provide related services such as direct marketing, including using social media.

Like many organisations, we interact with an increasing number of third parties both here and overseas in delivering services to you. Where your information is disclosed to a third party, we will always impose confidentiality and privacy restrictions to protect your data.

Remember, you can opt out of marketing communications via Member Online or by calling the NGS Super Helpline on 1300 133 177.